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Attention Claims Management

The Society of Registered Professional Adjusters (RPA) is pleased to extend to claims management professionals a mechanism for claim supervisors and managers to become an RPA..

The program is called Continuing Education for Claims Management (CECM).

Long recognized for its RPA designation, the Society provides this program which highlights loss handling knowledge, supervision and commitment to the insurance community.

This designation does include continuing education requirements as does the RPA designation but it does not include the formal testing mandate. All candidates for the CECM will undergo the same vetting process as the RPA candidates.  The  CECM provides a format for a manager or supervisor to distinguish themselves among peers. Approved CECM applicants will receive a CECM identification number plus inclusion in a select society data base.

To start your process to become an RPA via the CECM program, click HERE

Continuing Education is a cornerstone of the RPA designation.  In an effort to add value to our member designees, the RPA is making a commitment to publishing educational events throughout the country that satisfy your CE requirements.  It's tough enough keeping up with everything else you do!  We thought we would help with the burden of finding appropriate and meaningful courses to broaden your knowledge and keep you up to date on this ever-changing industry.  Click for Courses

2015 Society of
Registered Professional Adjusters


The Society recently completed its RPA Conference at the Hyatt Regency San Antonio Riverwalk Hotel. Texan's in San Antonio rolled out a BIG down-home welcome as expected.  Scroll down for more info.

The Society of Registered Professional Adjusters (RPA) had a full slate of educational offerings with a side of some local flavor delivered by Sheri Driscoll of the Alamo and a wrap-up by Deborah Conder from NASA/Johnson Space Center.

Attendees were treated to presentations by Dwayne Hermes and Andrew Peterson of Hermes, Sargent and Bates.  The two presentations were "How to Avoid a Train Wreck when Investigation a Truck Wreck" and "Fracking and the Environment".  Both were interesting and timely topics.

We were also beneficiaries of RPA Director, Elise Farnham of Illumine Consulting who presented a lively ethics course "Ethics: Why Bother?";  Carl Van of the International Insurance Institute and his entertaining "Making a Good Adjuster Great" dealing with customer service and effective time management techniques; and, fellow RPA designee, Peter J. Crosa, gave a presentation "An Adjuster Is What an Adjuster Does" which resulted in a lively and enlightening discourse with attendees.

The Society wishes to thank all those that made the event a success including our Conference Committe:

Miles Adams, Liberty Mutual Ins. Co.(miles.adams@libertymutual.com)
John Czuba, A.M. Best Co.(John.Czuba@ambest.com)
Promotion: Elise Farnham, Illumine Consulting

Education Topics and Presenters:
Miles Adams, (miles.adams@libertymutual.com)
John Czuba, John.Czuba@ambest.com
Dave Mehren, dmehren@rpa-adjusters.com

Peter Schifrin, Schifrin, Gagnon and Dickey

We especially want to thank our sponsors:

AM Best Company

BELFOR Property Restoration

Claim Ruler/IT Strategies Group, Inc.

Gentry & Associates Claims Services, Inc.

Nobe Nash

Simsol Software/Simultaneous Solutions

We als
o wish to thank those companies that took time from their busy schedules to exhibit:

AM Best Company
BELFOR Property Restoration
Claim Ruler/IT Strategies Group, Inc.
Donan Engineeering
Fire Cause Analysis
The Institutes
Nobe Nash
Rimkus Consulting Group, Inc.
Gentry & Associates Claims Services, Inc.
Simsol Software/Simultaneous Solutions

Finally, we want to thank Sheri and Sheryl from Gentry Á Associates for helping Dave Mehren with Registration and for Dave for everything he did to make the conference a success.

For an overview of the conference, click here

New Conference Survey Results, click here

Annual Member Fee

Renewal: Each year's Renewal fee is due on or before March 1st for the current year; otherwise you will be removed from the RPA for non-payment of dues. Use our Online Renewal process or Download our current Renewal Form

For Employers Re: RPA Verification: Note to employers and those seeking to hire RPAs for specific loss assignments (a quite common occurrence)....if a person is not listed in our RPA member listing, that person is not an RPA or has not maintained their status as an RPA. For specific inquiries...please call us at 630-515-9340 or send an inquiry to info@rpa-adjuster.com.

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The RPA Board has instituted a new "No Exam" requirement to secure an RPA Designation!  Read more to see if you qualify...

Attention RPA Members

RPA's...don't forget to post your CE's to keep your designation current. 

If you have any questions, please contact
Dave Mehren at the RPA office.

Welcome New RPA Designees

On behalf of the Board of Directors of the Registered Professional Adjusters, I want to extend a hearty welcome and congratulations to those of you that have become RPA designees and those of you who have recently renewed your membership in this organization that recognizes the best in the claims industry.  RPA designees prove their commitment to the claims community by devoting time and energy to secure continuing education...something that isn't even required by many states in the US..

Douglas Jackson, RPA
President of the Society of
Registered Professional Adjusters

International Association of Claim Professionals & Society of Registered Professional Adjusters (RPA)

present $1,000 Award to
Simon Ragaine
 at Center for Insurance Studies
California State University Fullerton
Thomas Joyce        

Thomas Joyce
Douglas Jackson
Society of RPA

Taking the RPA Exam has
never been easier!

Once your application is approved for membership, you will now take your test online in about 1-2 hours!  The test was prepared to quickly and accurately demonstrate a potential designee's knowledge of the insurance claims industry.

If you have received your exam test code from the RPA, click the link below to start the exam.

RPA Exam

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Continuing Education (CE) credits Submissions streamlined ... scroll down for more info.

Note: Some documents occasionally referred to on this page are in Adobe Acrobat PDF format. To view and print them, you'll need the free Adobe Acrobat PDF Reader, which you can download here.

New Faster, Easier, Streamlined Continuing Education (CE) Submission For All RPA Members

The Society of Registered Professional Adjusters understands that our members are insurance claims professionals devoted to professionalism and ethical leadership in the insurance industry.

The previous requirements for submitting CE's were beyond that of other professional organizations such as attorneys, accountants, and other insurance license holders. The Board of the RPA has revamped our entire process of requirements for the registration of our members' Continuing Education credits.

Effective immediately, new Continuing Education (CE) submission forms are available for download here. The new forms acknowledge that our members are trustworthy, ethical, and professional. You can even submit CE credit requests online using our new Online CE Form. Simply fill it in and submit it on your PC -- no need to print or mail anything.

If you still prefer to use the downloadable forms, you simply list the courses you've taken along with basic information, then sign and certify completion of the courses and submit to RPA. We realize how busy our members are and trust that this choice of easy new procedures will better enable each member to submit their CEs more easily and on a timely basis.

Earlier, the Board instituted another idea that our members had requested. Members could not always secure all of their 15 hours of CE credits in one year (due to conflicting schedules, business and personal reasons, catastrophes, etc). The RPA will now allow members who are short in CEs one year to apply an overage in CE credits either from one year previous or one year forward.

You spoke, we listened!

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