Message from the Executive Director

Dear RPA Members:

Welcome to the Society of Registered Professional Adjusters.  After serving as the Executive Vice President of the NAIIA for over 25 years, I am proud to take on my new role as Executive Director of the Society.  My retirement may have been short lived but my commitment to our industry is unwaivering.

In my new role with the Society, I want to assure each of you that I will be here to continue the role of my predecessor, Pam Murphy, as a Director who acknowledges the professionalism of our industry and each designee of the RPA.  I am here to answer any of your questions and assist all new applicants as they strive to earn the RPA designation.

I would like to thank Pam Murphy for her service to the Society and her assistance to me during the transition as the new Executive Director of the Society. Pam served as ED for 5 years as a true proponent of the insurance claims professional.  As she embarks on a new opportunity, we wish her well.

I will continue the improvements instituted by our Board of Directors which has improved the Society including:

  • Easier Application and Testing Process. Our website now gives both members and prospective members information and a process to submit an application easier, take a test online with immediate results, and a streamlined testing mechanism that will demonstrate the prospective designee's knowledge of the claims industry.

  • Easier Continuing Education Submission.   In what is the most sweeping improvement to the RPA CE submission process, members no longer are required to submit documents and materials to pre-approve CE's.  In fact, in a membership of professionals, we acknowledge that you are honest and professional and your certification of having taken a course is sufficient that a course was taken. 

  • Outreach Programs.  The RPA is reaching out to various industry leaders and organizations to promote the RPA and the importance of utilizing RPA designees.  The RPA has made presentations during various Meet & Greet locations throughout the year.

  • All Volunteer Board of Directors. The new vision of the RPA realizes the importance of the RPA designation in an industry which sometimes gets lost in the claims it handles and loses sight of the professionals it expects to be there to handle the claims of the future.  The Board volunteers its time and efforts to promote the Society's RPA designees while keeping the costs associated with running an international organization.  

We sincerely hope you utilize our website. Whenever you have any comments or suggestions, don't hesitate to contact us and let us know!


Dave Mehren
Executive Director
Society of Registered Professional Adjusters
July, 2012


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